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Published Date:07 Dec 2017
Our team of eye care professionals and highly trained optometric staff are here to care for all of your vision needs. We are a full-service practice that handles everything from eye exams for adults and children to hard & soft contact lenses and eyeglasses.
The Optical Sales Associate assists and educates patients with their selection of eyeglass frames, lenses, and lens enhancements. They are responsible for overseeing all duties in the optical area, including placing orders to maintain inventory, dispensing, lab finishing, and repairs and adjustments for eyeglasses. This position also requires office support and assisting customers with appointments.
-Assists and educates patients with the selection of frames, lenses, and lens enhancements based on the patient’s prescription and specific needs.
-Processes eyeglasses, which includes pricing, measuring, collecting money, coding and documenting patient charts.
-Repairs and adjusts eyeglasses while ensuring patient satisfaction.
-Maintains clean, organized and stocked eyeglass displays.
-May assist patients with the purchase of contact lenses, teach new contact lens wearer how to insert, remove, clean and care for lenses.
-Manages inventory of contact lenses, eyeglass frames, accessories, tools and office supplies.
-Perform regular machine maintenance in accordance with maintenance checklist and reports equipment malfunctions to the Office Manager.
-Meets company safety rules and standards to include following guidelines for hazardous material handling and waste disposal.
-Control lab inventory through auditing tray management procedures, special orders, check-in of lenses, breakage, returns, and the monitoring of damaged and defective product.
-Ability to sell and service eyeglasses and contact lenses with a commitment to provide excellent customer service.
-Problem solving issues may involve patient comfort and satisfaction or dealing with irate or frustrated customers. Problems are resolved by making every effort to provide patient satisfaction while maintaining composure and offering appropriate assistance.
-Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
-Extremely efficient, organized and resourceful.
-Must be flexible and able to function well in a fast-paced environment with great interpersonal skills to deal with many personalities.
-Strong decision making skills.
-Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.
Send resume to firstname.lastname@example.org
Equal Opportunity Notification We are an Equal Opportunity Employer. Students and alumni will be accepted and assigned to job opportunities and otherwise treated without regard to race, color, religion, national origin, sex, sexual orientation, marital status, veteran status or disability, as well as other classifications protected by applicable state or local laws.
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Eyes on Worcester
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