Construction Claims Manager - Massachusetts Department of Transportation (MassDOT) - Benjamin Franklin Institute Of Technology

Construction Claims Manager - Massachusetts Department of Transportation (MassDOT)

Ref No:18550855-2148-2072
Published Date:12 Jan 2018

Company Profile:

MassDOT's Mission is to deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation's safest and most reliable transportation system in a way that strengthens our economy and quality of life.

Description of Duties:

The Construction Claims Manager, working under the supervision of the Deputy Chief Engineer for Construction and the State Construction Engineer, will be responsible for managing all aspects of the construction claims process for the Statewide Road and Bridge Program. The Claims Manager's duties will include: providing claims management in all six Districts and the Boston Office; assisting in claims avoidance by providing review of contentious cost and schedule negotiations at the District level; implementing processes and procedures to aid in the efficient processing of contractor claims; and recommending policy by analyzing all pertinent issues and information regarding the impact of the proposed policy on construction claims procedures. Other duties and responsibilities will include: Tracking the status and resolution of claims in construction database, performing training for districts on claims process and procedures, support to General Counsel and Administrative Law Judge Offices on claim issues, developing short and long term initiatives relative to construction claims, coordinating and participating in the implementation of activities for the Claims Committee such as: preparing review packages for the members, presenting the claims at the meetings coordinating and scheduling meetings and preparing letters to the contractors notifying them of the Committee's decisions.

Required Qualifications:

Working knowledge and experience in either construction management or an engineering discipline. Demonstrated success at resolving construction cost and schedule claims without litigation. Proven experience developing and analyzing construction schedules and ability to develop negotiating positions and strategies. The ideal candidate will have worked in both design and construction of highways and bridges and have extensive knowledge of Division 1 of the MassDOT Standard Specifications for Highways and Bridges. Working knowledge of Chapter 30, Sections 39A-R of the Massachusetts General Laws. Familiarity with various methods of claims analysis. Applicant should have excellent oral and written communication skills and be able to develop good working relationships with department staff and contractors. Ability to run effective meetings and resolve complex issues.

How to Apply Guideline:

  • Please apply online at:
  • Special Instructions:

Apply at: You can also view MassDOT positions at Only applications through Website are accepted.

Equal Opportunity Notification We are an Equal Opportunity Employer. Students and alumni will be accepted and assigned to job opportunities and otherwise treated without regard to race, color, religion, national origin, sex, sexual orientation, marital status, veteran status or disability, as well as other classifications protected by applicable state or local laws.